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Why hasn't the camera posted in "X" days?

Written by Dana Beck

If there is an image but the post date is not as recent as the majority of your containers, it could be due to:

  • Low or no cellular signal in the location of the container. This is most common in very remote/rural areas or inside buildings/underground. This may get resolved the next time the container is moved 

  • Physical Damage or an internal malfunction can also impact camera postings. If the device is in a location it normally posts, a visual inspection should be performed to see if the device is damaged or missing.

Contact us if you believe a replacement is required.

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