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Why hasn't the camera posted in "X" days?

Dana Beck avatar
Written by Dana Beck
Updated over 4 years ago

If there is an image but the post date is not as recent as the majority of your containers, it could be due to:

  • Low or no cellular signal in the location of the container. This is most common in very remote/rural areas or inside buildings/underground. This may get resolved the next time the container is moved 

  • Physical Damage or an internal malfunction can also impact camera postings. If the device is in a location it normally posts, a visual inspection should be performed to see if the device is damaged or missing.

Contact us if you believe a replacement is required.

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