Deactivating & Reactivating Users

Step 1: From any screen click Account  and select Users.

Step 2: Select the user you would like to deactivate. 

Step 3: Click Deactivate User. 

Step 4: Click Deactivate User to confirm deactivation. 

Note: Deactivated Users will now appear under the Deactivated Users section of the Users page as shown below.
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Note:  A user will not be able to sign up for a new account with a previously deactivated email. Deactivated users must be reactivated using the process below.

Step 1: Select the deactivated user you would like to reactivate. 

Step 2: Click Reactivate User. 

Note: Reactivated users can now be found under Administrator or Web-app Access section, depending on their user permission.